Shipping policy

 

 

Effortless Shipping – Because Exceptional Quality Deserves Seamless Delivery

 


At Courohides, we take pride in delivering more than just the finest hand-selected Brazilian cowhides — we deliver a seamless, reliable shipping experience from our showroom to your space.

 

 

 

Availability & Processing

 


Most of our luxurious hides are in stock and ready to ship within 1–2 business days. Each order is carefully prepared to ensure it arrives in pristine condition — just as nature intended.

 

  • In-Stock Orders: Please allow 1–2 business days for processing (excluding weekends and U.S. national holidays). Once fulfilled, your tracking information will be emailed directly to you.

  • Order Confirmations: If you haven’t received a confirmation within 24 hours of placing your order, please contact our Client Services.

  • Tracking Updates: You’ll receive tracking as soon as your order is scanned by the carrier. If you haven’t received your tracking number within 72 hours, let us know.

 

 

 

 

Pre-Orders & Backorders

 


Certain hides are available for pre-order or may temporarily be on backorder due to high demand.

 

  • Pre-Ordered Items: These will ship the moment they arrive in our warehouse. You’ll be notified of their estimated arrival by email or phone.

  • Backordered Items: If an item is unavailable, we’ll notify you promptly. You may choose to wait, accept an alternative, or cancel for a full refund. Items shipped separately may incur additional shipping fees.

 

 

 

 

Shipping Rates & Delivery Times

 


We offer fast and secure shipping throughout the U.S.


 

Domestic (USA):

 

 

  • Free Shipping on orders over $199 USD

  • Standard Shipping: $9.99 USD (for orders under $199)

  • Estimated Delivery: 1–5 business days

 

Note: Discounts may affect the subtotal and impact free shipping eligibility.

 

 

 

Shipping Terms & Special Circumstances

 

 

  • Orders ship Monday through Friday, excluding U.S. holidays.

  • We do not include signature confirmation unless specifically requested.

  • Incorrect addresses or re-routed packages may incur a $15 rerouting fee.

  • We are not responsible for lost or stolen packages once marked as delivered. We recommend filing a police reportbefore submitting a claim with the carrier.

  • International customers are responsible for any customs duties or taxes. These vary by country and are not calculated or collected by Courohides.

 

 

 

 

Return to Sender

 


If a package is returned to us due to an incomplete address, non-delivery, or customer absence, it will not be refunded unless requested. Re-shipping costs will be the responsibility of the customer. We will notify you immediately if your order is returned.

 

 

 

Still Have Questions?

 


Our Client Services team is happy to assist with any inquiries.

Email us at courohides@gmail.com


By placing an order with Courohides, you agree to this shipping policy.